Its time for Interpersonal Effectiveness
The Three Core Goals:
Every interaction is viewed through three interconnected priorities:
Objective Effectiveness: Getting your specific goals met, asking for what you need, or saying "no" to unreasonable requests.[1]
Relationship Effectiveness: Building, maintaining, or strengthening a positive connection with the other person.[1, 2, 3, 4]
Self-Respect Effectiveness: Acting in a way that honors your personal values, morals, and self-worth.[1]
Popular Frameworks & Skill
These skills are typically learned through specific, easy-to-remember acronyms that guide how you approach difficult conversations:
1. Getting What You Need (D.E.A.R. M.A.N.)
A framework for asking for what you want or saying no effectively.[1, 2, 3]
Describe: State the current situation or facts clearly ("We are not on the same page...").[1, 2]
Express: Share your feelings and opinions using "I" statements("I feel under-appreciated" or "I think its too soon")[1, 2]
Assert: Ask for what you want or say no directly; don't assume they know. ("No, I don't want to go there.")[1, 2]
Reinforce: Explain the positive effects of getting what you want. ("Here's why we should do it this way...")[1, 2]
Mindful: Stay focused on your goal and do not get distracted.[1]
Appear Confident: Maintain eye contact and use a steady, clear voice. (This technique can be used in many other situations)[1, 2, 3]
Negotiate: Be willing to give a little to get a little, or explore alternatives. "Maybe after we do this, we could do that...")[1, 2]
2. Keeping the Relationship (G.I.V.E.)
Skills for ensuring the relationship could stay intact:[1, 2, 3]
Gentle: Be non-threatening and avoid attacks or harsh judgments.[1, 2, 3, 4]
Interested: Be fully engaged while listening to the other person.[1, 2, 3]
Validate: Acknowledge the other person’s feelings and opinions.[1, 2]
Easy manner: Use humor(when appropriate) and smile.[1, 2, 3, 4]
3. Keeping Your Self-Respect (F.A.S.T.)
Strategies to ensure you walk away feeling good about yourself:[1, 2]
Fair: Be fair to both yourself and the other person.[1, 2]
Apologies: Don"t apologize needlessly or invalidate who you are.[1, 2, 3]
Stick to your values: its not about being liked by others; its about being authentic.[, 2]
Truthful: Don't lie, act helpless, or gjve dishonest excuses, even if its difficult.[1, 3]
**Mastering these strategies prevents you from reacting impulsively—such as shutting down or exploding—when faced with emotional stress.[1, 2]
My Personal Experience with These Techniques:
I always have to work on Relationship Effectiveness, or as I like to call it, "keeping the relationship from falling apart". I often remind myself of the acronym "G.I.V.E.". It's really has helped my relationships with family and in everyday interactions. Once, I used it was when I was driving my mom to the grocery store (I was her main caregiver back then) and she said something (it doesn't matter what it was) that I took the wrong way, and I felt useless and unimportant. My ego was bruised. I wanted to yell at her and tell her I was a big part of her life and that I mattered.
See, I jumped to conclusions. I let my emotions decide what she meant when I should've just asked her what she really meant. Communication was key here. I tend to forget how important it is to ask for more information.
Okay, so first I had to figure out what I wanted to happen here; I wanted to keep things good with my mom. Afterall, I loved her and respected her thoughts and opinions. So, I gave her the benefit of the doubt and didn't take what she said personally. I also didn't put her down or yell at her for her words.
Then I decided I needed to really listen to what she was saying and doing. She's my mom and she won't be around forever. I should make the most of our time together. (Now, I gotta admit, at this point I felt a bit guilty and ashamed about assuming she was intentionally being cruel to me, but that's not what this is about)
So I really engaged in the present conversation. I made sure to respond positively(when appropriate) to what she said and give positive (when it made sense) responses. I think the hardest part for me was just not talking and just listening. (I have trouble being quiet, I tend to get passionate in engaging discussions!) I think the best gift I gave my mom that day was my smile. It changed her whole demeanor for the rest of the trip. In turn, that made me feel good that I made the right choice.
Well, I'mdone here for today. Tomorrow I might change up the topic, just to lighten the mood. Hope your day goes well.
Tina
Thank you for reading these posts.
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